We understand that plans can change, and we strive to offer flexibility while also ensuring fairness to both our customers and property owners. Below is our refund policy, which outlines the terms and conditions related to cancellations:

1. Cancellations within 0 to 6 Days of Check-in:
   • If a customer cancels their stay within 0 to 6 days of their scheduled check-in date, unfortunately, no refund will be issued.
   • This policy applies due to the proximity to the check-in date and the limited ability to rebook the property within such a short timeframe.
2. Cancellations within 7 to 14 Days of Check-in:
   • If a customer cancels their stay within 7 to 14 days prior to the check-in date, a 50% refund of the total booking amount will be issued.
   • This allows for some compensation to the property owner while offering some relief to the customer.
3. Cancellations within 15 to 30 Days of Check-in:
   • If a customer cancels their stay within 15 to 30 days prior to check-in, a 75% refund will be issued.
   • This provides a higher refund as the cancellation is made further in advance, allowing more time for the property to potentially be rebooked.
4. Cancellations 30 Days or More Before Check-in:
   • If a customer cancels their stay 30 days or more before the check-in date, a 100% refund will be issued.
   • This is the most favorable cancellation scenario for the customer, offering a full refund for cancellations made well in advance.

Important Notes:

• The cancellation policy applies to the total cost of the booking, including any applicable taxes and service fees.
• Cancellations must be made via our platform or in accordance with the property owner’s specified cancellation procedure.
• We recommend reviewing the cancellation terms and conditions before booking to ensure that you are comfortable with the policy.
• In some cases, exceptions may apply, such as unforeseen circumstances (e.g., health issues, natural disasters). These cases will be evaluated individually.

If you have any questions or need further clarification regarding our refund policy, please don’t hesitate to contact our support team. We are here to help ensure your booking experience is as smooth as possible.